Customer Reviews
good service and product
good service and product. delivery outstanding.
Once again another purchase of good …
Once again another purchase of a good quality product and an excellent service
Easy to use website
Easy to use website, very good products at a very good price. I would recommend to anyone.
Fantastic British style & good quality!!!
Ive used Brook taverner many many times, its always the same. Great British style fantastic quality clothing and fast delivery.
great service and value
great service and value
Superb Quality and Service
Superb Quality and Service Brooke Taverner offer a good range and choice of clothing, which is of an extremely high quality. Support for the customer is exemplary and also incomparable. Unfortunately for my bank account, quoting General MacArthur, "I will return!"
I have never been disappointed with any …
I have never been disappointed with any item. On the contrary, all have been of the highest quality, backed up by excellent service. Go to the top of the class!
Excellent quality product with superb …
Excellent quality product with superb service.
The Mutt's Nuts!
Delivery always prompt. Returns with no fuss and the best quality for the best price.
Well suited
This is the 5th suit I have ordered and like the rest this dinner suit has been impeccably tailored. The service is second to none and returns are so easy. Thank you and I look forward to buying suit No 6 and beyond.
Great Service and Product
It is only what I expected but my dinner suit did arrive on time and the legs were shortened to the right measurement
Value for money
Dinner Suit fitted well, excellent quality and good delivery
Great products, great value, great service!
Compared to the highstreet the quality of these products is a huge step up and I am so pleased with my orders which I also received promptly within a couple of days with their express postage option. I've ordered a few items now and returned a couple, one for replacement and one for refund and I was again am pleasantly surprised by the great service both on the telephone and with the speedy turnaround time to resolve for me. If this wasn't enough, the products and online discounts are fantastic too. It won't be long before I place my next order for sure so well done Brook Taverner!
Fast service, good quality
Having lost a large amount of weight, I needed a dinner jacket quickly. I had previously had a dinner jacket from Brook Taverner and had been happy with the quality. Following the advice on the website, I got a size smaller than I thought I would need. It fit perfectly. As i had a week until the dinner party, I opted for the regular delivery. It arrived the morning after I ordered it.
Quality goods
Great clothes, great service
Quality and service
Everything we ordered was delivered as told ,presented well and of fine quality- even when we had to change a jacket to a smaller size for my grandson there was no problem,all went to plan.
Unbeatable
Everything about this company and its product, exceeds anything I've ever bought on line,quality,customer service and the list goes on well done to the company you certainly have my custom
Morning suit
Quick and reliable service at good value.
Excellent Service
Ordered over the weekend and dispatched on the Monday received the next day.
Great Service and quality
I recently ordered a dinner suit from Brook Taverner for my 18year old son who is 6ft 3ins and was delighted with the quality and the fit and even ordered an extra pair of trousers. I have used Brook Taverner on many occasions as they have an unfinished hem which is ideal when needing a 36 inch inside leg. Their loyalty points scheme is also very good.
Generally very good- clothes are of good quality and fit!
I will continue to buy from Brook Taverner
Great to deal with
First class service and top class products
Dinner Suit
Easy to Order online. Great fit. Great quality.
Very good service and excellent product
I have always had good efficient service and I am impressed with the quality of the goods which offer excellent value for money.
Service
Very quick and efficient service. Quality of goods excellent. No hesitation in recommending this company.
The best on-line service ever!
If you want good quality clothes together with the best possible service, you have to use Brook Taverner. From placing the order to quick and efficient delivery, fast exchange and/or refund if needed and excellent customer support by telephone or on-line this is the company that meets all your requirements!
Great service!!
Fast efficient service! Exchanges delt with very quickly! Would definitely recommend!!
First class customer service.
In an age when men's clothing retailers seem increasingly out of step with those of us who want good quality and good service, Brook Taverner is a welcome change. Good quality products accurately described are supported by excellent customer service
Quality service
trousers delivered quickly and well packaged. Would definitely recommend.
As Normal Good service
The agent was pleasant and very helpful. The goos arrived as stated and were of the expected quality
DJ PURCHASE
Ordered by telephone answered straight away by a helpful young lady who took my order which arrived promptly and well wrapped. I was very pleased with both the jacket and trousers and the reasonable price.
I have ordered from BT before and will,of course do so again.
first class service
saw the dinner jacket and trousers in a reputable gents outfitters, they didn't have my size so I tried online,delivered in 4 days,excellent quality,excellent service.will buy from Brook Taverner again.never written a review before but felt they deserved it.
Happy customer yet again.
Used before so knew standard and product "feel" good factor. Ordered shirts and replacement Dinner Suit. Again, very satisfied with product, cost and service.
Excellent quality sent on time
Having received the Dinner Suit that I ordered the very next day as promissed I am also impressed with the quality of the garment
Great, fast service, will use again
Everything came as advertised in the time Expected. Great quality, fair prices.
fantastic product
excellent service and product will definitely buy from them again
Excellent service delighted with purchase
I have not had a bad experience with any of my purchases
Excellent Service
Had a small isuue with th epricing and contacted Brook Taverner by email, expecting to wait etc.... instant straightforwrad response from Rachael and every thing reolved without fuss.. very impressed
Outstanding service and great quality
I have used Brook Taverner for 3 years now specifically for suits. I work in London and the quality and style fits in well.
I had one problem suit once and Brook Taverner replaced it immediatley without question.
A great company that makes my life easy with a one stop shop.
Great Dinner Suit at good price, another good Brook Taverner purchase.
A well made suit at a god price.
These Guys Deliver
I have been really happy with the prompt service and quality of goods thus far provided by these guys.
Excellent service.
They were great, nothing was to much trouble.
easy
Simple service prompt refund on returns, quality clothes.
Good product
the product was very good at a sensible price.
Delivery took slightly longer than expected.
Top quality & service
The quality of all the items I have bought has been excellent. I particularly like the linings (of suits) and the standard of finish on all items. Also I recently had occasion to return a jacket for a minor blemish and the replacement was received one week later which I consider to be first class service.
My tip is to watch for some good offers which come up from time to time.
Also note that, in my opinion, waist sizes tend towards the small and I have taken to ordering 38" waist instead of the 36" I normally buy. It has worked for me so far.
Will highly recommend, service with a smile
Delivery. Prompt
Packaging excellent
goods first class
Under promise over deliver - the Brook Taverner ethos
I was worried about me delivery arriving on time for a particular event. This concern was not reduced in any way after a conversation with the Customer Relations Team, who were not able to provide a delivery date. However, I need not have worried because my delivery arrived in record time (considering alterations were needed to both set of trousers and all was well.
Good quality and excellent service.
The items that I purchased were as described in the brochure and I am very pleased with them. The exchange of one item for a smaller one was extremely rapid and cost free.
Brook Taverner give a sharp cut and exemplary service
My experience of the service from Brook Taverner is one of a business majoring on good service , politeness and excellent quality of product. I sent a jacket back as I had measured myself incorrectly actually two inches less was needed , a change in out changing world and the replacement was there in three days, I always knew where things were due to brief email contacts.
No complaints at all and will go again as I have in the past
Perfect fit, no fuss return.
My suit was as perfect as if a tailor stiched it together on me. The trousers were a different size due some miscommunication, but that gave me the opportunity to try the return/exchange service.
The paperwork for that is sent with the package, freepost included, no strings attached. Still waiting for the trousers to arrive, but I'm sure it will be a perfect fit.
Very satisfied customer care
I am a relatively new customer to Brook Tavener and have been more than delighted with the quality of product and service in particular the sped with which a request for exchange garment was handled.
Excellent Service and Quality
Needed the suit for a function, better value than having my old one cleaned, thank you
nonavailability
What is the good of saying suits are half price when they not available until September
International assistant
