Customer Reviews
I would not hesitate to recommend Brook …
I would not hesitate to recommend Brook Taverner to my friends and familys. I have just recently received a suit from them, I have trouble finding suits to fit me and to my surprise it's finished beautifully and is well crafted. I know where to go next time I need a suit.
by TREVOR JOHNSTON
Items arrived on time in good order
Items arrived on time in good order. The fit , for buying online ,was very good . Price I paid was with money off codes so was good value , I also worked up loyalty points which I used immediately. Very clever of B T .
by Mr Mclaughlin
My wife worked for M & S for 37 years
My wife worked for M & S for 37 years. The pressure to remain brand loyal was enormous. Brook Taverner have provided me with suits, jackets and blazers which are well made, look smart and have become a key part of my wardrobe. Ordering is a simple process, delivery efficient and goods always arrive well packed. Would I recommend Brook Taverner? An unreserved yes.
by Mr Dring
Excellent service
Excellent service, quick delivery, well cut, perfect fit, no complaints.
by Mr P R Joyce
Quick service
Very good service sent along time to fine a blazer size 54 short Saw this one got it next day
by Mr Parslow
Quality clothing and good service
Quality clothing and good service
by Mr Walker
Excellent quality Blazer
Excellent quality Blazer, delivered on time, what more can you ask.
by Mr Paterson
TOP QUALITY ITEMS AND FAST SERVICE
TOP QUALITY ITEMS AND FAST SERVICE. RETURNS SIMPLE TO USE. excellent value for money.
by IB
Exemplary service with quality products …
Exemplary service with quality products at good prices. Top notch after sales service.
by SBG
Good quality
Good quality. Efficient service.
by Charles
Brook Taverner naver fail to impress me …
Brook Taverner naver fail to impress me with their customer service, speed of delivery and the outstanding quality of the garments
by Mr Rees
Delivery was on time as promised and …
Delivery was on time as promised and contact made during the process. Quality and packaging excellent.
by ROBERTS MART
Superb
Arrived quickly and is of excellent quality
by A smarter me!
Great value
Great value, service and fit!
by John Halfnight
Great jacket
Excellent jacket well made with great material, the fit could not be better
by Mr Grindlay
Quick delivery
Quick delivery, good quality, what more do you need
by Mr Clifford
Delivery was prompt and uncomplicated
Delivery was prompt and uncomplicated. The Otley blazer is really excellent--a superb fit and beautifully made. I only wish Brook Taverner made more clothes in my size!
by Dr STJ Maynard
Brook Taverner 12 out of 10, fantastic - DHL completely useless!
I have purchased from Brook Taverner on several occasions previously and have had an excellent product, sometimes it didn't fit but that's because I'm older, shorter and fatter than I remember!! Their returns and Customer Service has been great. This last order, went completely astray, totally down to their Courier, UK Mail, who have delivered all my previous orders but couldn't find my house this time and don't know how to use the internet to find an address! Brook Taverner, throughout their Courier's incompetence, have been exemplary. Polite, professional, caring, understanding and just downright wonderful. Indeed, on the final day, they had a duplicate order lined up to be sent Special Delivery by Royal Mail (a competent and long trusted delivery service). Their products are great, fantastic value and Customer Service that is way beyond the call of duty. In future though, I'll try and be more realistic about what size I am now and sincerely hope that UK Mail (part of DHL) can learn how to find an address in the UK!
by Mr Sullivan
I can thoroughly recommend Brook …
I can thoroughly recommend Brook Taverner to those people who appreciate top class tailoring and first rate materials whether for Blazer suit or Shirts. I have ordered all of these and they are first class. I am fussy too. Delivery has been better than any company I have dealt with over 55 years even when I had to send 4shirts back. They were replaced with 4 shirts of correct size as the other ones were my mistake when ordering. Fantastic in every way And I do not pass compliments often !!
by Tim Harding
First class
Good quality clothing at realistic prices and speedy dispatch.
by David Greig
I purchased a blazer and silk tie even …
I purchased a blazer and silk tie even though the blazer was a bit too big for me i must say the quality was as described having said that i normally have to get blazer tailored i have ordered smaller size so hopefully that will do and Silk tie was of excellent quality and have ordered another with my new blazer very happy .
by Mr O riordan
First class service.
I have always been impressed with the quality of the goods I have purchased and they have always been delivered expeditiously!
by Brian
Very good service, and quality
As above!!!!
by Mr Letchford
First clas
Item in stock, good quality, fitted perfectly, arrived in excellent condition, on time. What more can you say.
by Mr W
Excellent quality and service
Very impressed with both the quality and speed of delivery. Will certyainly recommend
by Mr Hall
Excellent quality and service
Very impressed with both the quality and speed of delivery. Will certyainly recommend
by Mr Hall
Excellent
Excellent service and quality
by Alan
Tremendous value for money
Excellent quality of product and service at a good price. A great company to deal with and a wholehearted, 100% recommendation.
by David Drury
Super efficent service
First class order and delivery, Items arrive dead on time and were well packed. Please ring me regarding return of Blazer.
by Mr Fiddy
Excellent Service...
Goods as described, well packed, arrived early....Perfect. Clothes are extremely good quality and well tailored.
by Jess
Good Experience After a Long Time Away
This is my first transaction with Brook Taverner for many years. It's a good company with a long tradition of service a that clearly has not slipped with the move to being substantially online. I bought several items. All of which were of good quality. Some didn't fit because I had ordered too big (weight loss!
by Mike R
First Class Service
Easy to order, quick delivery, excellent products
by John
excellent service
I ordered a blazer and trousers which were delivered very quickly,however didn't fit me so i returned them with no problems.The quality was excellent and i would use them again !
by Keith Johnson
Great
Good fast service quality products
by C McL
Very easy to use online site and good value products.
I was attracted by the discounts on offer. System was easy to use, delivery was swift and even when one item was delayed, the operator on the phone was professional and helpful. Items received were as described and fitted well. I was very happy.
by Mr Porter
Excellent and very prompt service
Item ordered gppd and service goog
by Mr Redmond
excellent
My blazer and trousers were quickly delivered. All the right sizes. All excellent quality. Absolutely delighted.
by Mr Davenport
Excellent experience with Brooks Taverner!
I was really impressed by Brooks, especially having had frustrating experiences shopping for clothes in the high street and shopping centres. The catalog and website showcase a style of clothing that I like. The sizing guide was really clear. Ordering was straight-forward. Delivery really quick. And the garment is just as described, and a really good fit. I'll be back for more, with Brooks Taverner as my Go-To site for clothing.
by Mark in Bristol
fantasic quality
fantasic quality and efficient aservice at the right price
by Mr Bates
Brilliant company and service
Just received my new jacket,it arrived within 2 days of ordering fantastic quality and the price was Brilliant.I have bought a few items from Brooks Taverner. There service and quality is second to none...Will allways use them in future....Many Thanks...
by Andrew Wright
god service, happy with product
All as described, kept informed of very short delay.
by Murray
10 OF 10 EVERY TIME!
Superb service.
by Mr Robertson
Fast delivery and excellent quality product at a good price
Huge selection of well made clothing - what more can you ask?
by Colin M
Two new jackets
Excellent quality. Sometimes I distrust "50%" off, but quality feels 100% if full price
by Dr Butcher
My new blazer
I recently ordered a new blazer, which arrived promptly and is a perfect fit.
by Mr Mackness
An excellent experience
Good quality, good value, and very quick delivery.
by Satisfied customer
Just perfect
Correct stuff, well packed, good tailoring, can't fault the company or there goods. I have bought clothes from them three or four times now, all with some excellent service and high quality products. Big fan!
by Chris Downward
First timer!
Very nice jackets, one fit perfectly, the other just needed a little alteration at the local tailor and now I am good to go!
by Mr Weaver
Satisfied Customer
I have recently used Brook Taverner for the first time, I purchased a Traditional Men's Navy Blazer and then a pair of Chinos. Both items arrived very quickly and were of good quality.
by Mr Standen
Value and quality
As always, top value with top quality.
by Mr Steadman
First Class
Your door to door service was excellent, and your goods were off a very high standard, I will definitely shop with you again. Yours Faithfully, DJ Nursey
by Mr Nursey
poor packing
When I unpacked the blazer. It had so many creases on it,more like it had been packed by an elephant then stamped on. The crazy thing was the box it came in was not crushed
by Cool customer
Great service and great product.
Great service and great product. Unfortunately I made a drastic mistake with the size and as it I live in Australia I was not able to return it. A trip to the tailor will fix it.
by Mr Hall
Well made clothes,and a helpful knowledgeable staff on the telephone.
Brook Taverner have a wide selection of well made clothes at what I consider to be reasonable cost. My only wish is that they made more of their jackets up to size 54 to give a wider choice to us older and stockier people.
by Mr Watkinson
Great service and great product.
Great service and great product. Unfortunately I made a drastic mistake with the size and as it I live in Australia I was not able to return it. A trip to the tailor will fix it.
by Mr Hall
traditional quality and value
After 20 years decided to treat myself to a new blazer. Absolutely delighted with it AND my wife approved my choice! Excellent service and value.
by Mr Sampson
quality and price excellent
My husband bought the otley blazer and olney flannel trousers in light grey and both are superb quality. Also bought carver tailored fit chino - again quality superb. Will definitely be buying from Brook Taverner again.
by Christine Wilkes
All round pleasantly surprised
Fast deliver, easy return, good quality items. Will definitely use again, keep sending your offers!
by Mr Pitt
excellent service,quick delivery and easy to send back,because the blazer did not fit.
Easy to return,quick no quibbles credit issued.
by Mr Townsend
First class service
Communication is the name of the game in this day and age - your information on delivery and prospects was excellent - Well done! On the jacket....nobody was more surprised than me when on my strange body shape it fitted so well !!
by RG
Excellent quality and service
The Jacket was very good and well made. Delivery was efficient and came at the arranged time. I would recommend them
by Mr Perry
Good product, badly packaged
I placed 2 orders within 48 hours of one another. The first, a suit, arrived crumpled into the bottom of a box big enough for me to keep as my coffin. The second, two pair trousers and a blazer, came folded into a reasonably sized box, and with a suit cover. Why no suit cover with the suit?
by Mr Green
Purchse of Otley Blazer and shoes
As always my order was handled with the utmost efficiency and the blazer was exactly as I expected, of excellent quality and fitted perfectly. Regrettably although the shoes were also of excellent quality I had to return them as the fitting was narrower than I had expected. Once again the BT process for returns gets high marks: it was simple, easy and free
by Eric Wilson
so far so very good
I purchased an Otley blaze which is my first ever purchase from Brook Taverner. I am very impressed with the quality and the fit of the jacket and the delivery to Germany was fast and efficient. I will certainly be shopping at Brook Taverner again.
by Mr Allen
Good quality and efficient service
First time buyer. Very pleased with quality. Free returns service also appreciated
by Anon of Guildford
good quality and value-for-money
Prompt and efficient service. No complaints whatsoever
by Mr Booth
Quality and Value
Over the past few years my wardrobe has been transformed. Suits, shirts tweed jacket, blazer, chinos and trousers all very high quality at very good prices and delivered quickly and efficiently. I have received every item with pleasure. Unfortunately, last year, I had to recognise that my age and lack of exercise was taking its toll. Trousers were becoming more difficult to fasten so I had to go up a suit size and start rebuilding my wardrobe. I will just have to keep looking out for those sales!!
by Robert Thomas
Great quality at great prices
I had bought a fantastic Brook Taverner 3 piece tweed suit at Boundary Mill earlier this year and was very impressed with it so when I got an email from Brook Taverner direct I thought I would have a look. I bought a Blazer and a suit in the sale and they were delivered in 2 days and are fantastic quality for the prices offered. Also it is great to be able to order the exact right trouser length . I will definitely be using the service again
by Mr Valentine
Superb!
Great website, great delivery and great product!
by David Morrison
Two recently bought jackets
bought 2 jackets, one casual and one blazer, and am really pleased with both in terms of appearance, quality and fit (size 44L just right for my long arms).
by Mr Mills
brook taverner review
Jackets were exactly as described, well packaged and delivered quickly - I will definitely buy from them again.
by RN Thomas
4 Stars
Good telephone response and efficient delivery with goods in excellent
condition.
by Mr Fissler
Good service with excellent quality goods.
I have bought their excellent quality shirts before and this time bought a suit and a blazer. Suit fitted perfectly and is in use. The blazer had to be returned unfortunately as although being 40R as the suit it was tailored so too tight around the waist. The quality of both was first class and excellent value especially at their sale prices. Delivery was fast and the blazer returned at no cost via the Post Office
by Mr Heath
First impression!
It is said you never get a second chance to make a first impression and my first impression of Brook Traverner has been excellent! Unsure which tweed to order in a sports jacket, they happily sent me samples in the first class post and when the two jackets arrived, the quality was excellent, they were exactly as described, the fit was perfect and the price was exceptionally good. I will certainly use Brook Taverner in the future and would heartily recommend them to everyone. Michael, London
by Juia Higgins
Excellent
I'm very pleased with my purchase, quality material and good fitting.
by Alexandru Ionut
Brook Taverner gives great service
I had been looking for a new blazer for some time. Then I saw the Otley blazer for sale and ordered it. I couldn't be more pleased. It is a very good quality garment and I love it. It was delivered promptly and I am very satisfied.
by Maddicksman
Very good service and merchandise handling
I was pleased with my frank discussions with your staff because you need this service and there was a [professional approach to ordering and delivery
by Mr Rowe
brilliant service and great quality of jacket
Having tried unsuccessfully to buy a blazer on the High Street I looked on-line and found just what I wanted in the right size
by Neil Redman
Excellent
Speedy delivery and lovely blazer
by Mrs Knapton
Excellent product and service all round!
My new blazer exceeds my expectations - very smart, nicely finished and good quality. Arrived within two days! Will buy from them again for sure.
by Dr Magendorff
EXACTLY WHAT I HAVE BEEN LOOKING FOR - traditional tailoring but with a modern edge!
When recently looking for a traditional blazer I made numerous frutiless trips to a number of "high street" retailers and eventually decided to try an internet search. Googling "blazers" a number of options came up and amongst them Brook Taverner - a name whcih rang a bell from my past.
Their website provided an absolute treasure trove of things that I would love to wear and I immediately found my blazer together with trousers to accompany the outfit. No need to look any further in future.
by Mr Peter Beckett
Brilliant
Blazer and slacks that fit perfectly, are better than I expected and I feel comfortable wearing them to any smart gathering.
by Rev Robin Mchaffie
Excellent service
The blazer seems excellent value for money. Great that my size was available and delivery was very quick
by Michael
Fantastic service and impressive quality
Very impressed with the quality of the merchandise and the service is excellent. Would definitely recommend
by Mrs O'donoghue
Yorkshire born, Yorkshire bred, that's where Brook Taverner Jackets are made
Do you know, I usually buy my Brook Taverner jackets at Daniels of Windsor, I didn't realise they were a Yorkshire firm. Being a Yorkshireman myself, living near York I always thought they were good value for money, in fact, I own five of their jackets. They are the best made, best fitting jackets I've ever had. Now I know they are quite local, I'll be dealing with them direct in the future.
by Mr Hodgson
Excellent in every way
Although out of stock when I ordered, I was kept informed of the delivery time. The jacket arrived quicker than the new date. The quality is excellent and very good value. A very impressive scenario .
Bryan Duffy
by Mr Duffy
Amazing service and quality in our first order.
We were really pleased with the blazer we ordered. It is a great fit and the quality is good given the price. The parcel arrived promptly although the delivery charge was higher than the norm. We will purchase again.
by Mrs Goddard
They suited me.
A friend suggested B T and so I ordered a suit, the process was very friendly and the result exactly what I asked for. I then ordered a blazer and again it met my expectations - prompt and fitted well.
I really cannot imagine ordering a suit (or blazer) any other way now.
by Mr Bruce
Excellent service and price
The blazer came earlier than expected.It was at a good price and in great condition.
by Mr Gamble
Second jacket purchase, this time an Oxley blazer, and again delighted by the quality.
If you are looking for a great-looking jacket and want to choose from a range of sizes to get best fit, without leaving your home, this is the online place to be.
by Nigel
Excellent products & service
I chose a jacket & trousers which arrived promptly. The jacket was a tad too small, so I returned it for a larger size. The free returns service was easy to use and I received the replacement within a week.
by John Huntley
Excellent!
The jacket I have purchased is really nice beautiful and soft, very well cut and finished. I look forward to wearing this jacket at a forthcoming Wedding. A really smart Blazer.
by Mr Aldrich
Don't feel like do a chatty piece!!
B.T seems to be providing a very nice range of quality clothing - I've already sent my relatives information on your company.
by John Warlow
Blazer and trouser combo
This combination of light wool blazer and summer weight trousers are just the job for this coming spring. Classic fit and style make it an outfit to wear on all occasions.
by Mr Breakwell
Excellent service and quality as always
This is my second Otley Blazer. The first on was 4 years old and still in excellent condition. Unfortunately, I had an accident by catching a door handle in one of the pockets. It proved beyond repair. What could I do, I was lost without it! So, I ordered another one. Well done Brook Taverner, only 4 days and I had a replacement at a very reasonable price. Thank you.
by Mike Evans
BLAZERS!!!
I have recently received my first order from Brook Taverner and have been pleased with the entire process, and the prompt attention ny order received. The blazer is good too!!
by Francis
Deliver what they promise.
Good quality at a good price with excellent service.
by Mr Dutta
First Class Service from order to delivery. The Quality of all products is exeptional.An Excellent Company to deal with.
What more can I say? If I need Top Quality mens clothes that Ican by with confidence and know value for money cannot be bettered I would make Brook Taverner my First Choice.
by Mr Derrick Allen
Spot on
The blazer I ordered was exactly 'what it said on the tin' and arrived on time. First class product and first class service!
by Bryan Webber
Excellent quality and service I would strongly recommend