Ordered on 28 November for wearing at a funeral scheduled for 7 December - happily paid for next day delivery, which it is reasonable to assume meant it would arrive on 30 November at latest - arrived day after funeral on 8 December - not a lot of damned use - if you cannot offer next day delivery do not advertise it. Brook Tavener's response to this is that liability for non delivery is buried in the small print and the the company had no liability for poor delivery (effectively Next Day does not mean Next Day delivery) - insult to injury. Spend less money on clever lawyers guys, and more money on ensuring you have the staff and stock to deliver the service you advertise - Advertising Next Day delivery means you are promising to deliver next day - any lawyers out there willing to give this a go and sue for false advertising? - let's see how good those lawyers really are - I cannot see any judge in this land interpreting Next Day as being anything other then next day however clever the expensive small print might say - nice test case for an chamber looking to make a name for itself with a load of free publicity.